Now that implementation of the Mifos web application front-end is underway, I’ve been concentrating on Mifos mobile. We want to make the mobile interface very similar, but optimized for the mobile screen sizes (Android phone shown here.) It’s also important to consider the use cases for mobile – most likely a phone or tablet would be used by a loan officer in the field, therefore the back office tasks such as accounting, administration, and reporting are much less important on the mobile platform.
To start, I am concentrating on the Loan Officer’s tasks in the field which would be:
- attending meetings (To-Do List)
- entering collections
- updating or creating new clients and/or loans.
I presented my design ideas to the user community during the Mifos User Meet-up call. These folks are from around the world – India, Kenya, Uganda, Philippines, and others. They reiterated a concern that had been voiced to me before (see Design and Workflow and Cross-pollination) – our loan officers and not well-educated or tech-savvy, please don’t make them relearn too much.
After asking the engineers to review alternative designs for the Client Page, I got the following feedback:
- prefer the the one that utilizes all the space
- not sure the graphs are adding anything useful
My first reaction was: typical engineering response. But it made me think hard about the purpose of my design choices, which is exactly the point of soliciting feedback.
In the last post, we looked at the Dashboard/Home page design changes. In this post, I’ll discuss the client home page. This is all the data the system keeps about a particular client – their personal information and who their loan officer is, which branch/group they belong to, and the details about the loans and savings accounts they have.
This is the original client page in Mifos…
For the past few weeks, I’ve been delving deeply into design. (And realizing there is so much more I want to do than I have time for with just two weeks left on this project!) I also haven’t been blogging much about the design because it’s hard to explain with just a few select screenshots, but I’ll give it a go.
Dashboard (Home Page) Design
First, the original home page…
Last week I had the opportunity to speak about my Take 3 experience at the vUE conference (VMware User Experience). I thought about how my Take 3 project has impacted my design thinking and vice versa. I talked about what I called “reminders” because we all learn these things as designers, but it’s easy to forget as we get caught up in the day-to-day activities of getting a product shipped. Continue reading
We interrupt this regularly scheduled blog for one of my “pet peeves” (and I have many according to my friends.) But it’s design and travel related, so I feel it’s not too far off the mark.
Blackout Window Shades vs. Room Electronics – Who Wins?
This is by no means a problem unique to India, but I am reminded here because the room I am in has blackout window shades. (This is probably related to the fact that most international flights arrive at 2am, which IS unique to India. The other place blackout shades are prevalent is Las Vegas, but for a very different reason.) Blackout shades are great, IF they actually block all the light. The worst Continue reading