Design and Workflow

Screen Shot 2013-04-10 at 3.45.49 PMA lot of people think that “interaction design” is just making things look pretty, but as the name implies, it’s more about how the user interacts with the design – can they get from step A to step B easily?  Does the workflow follow their expectations?  Can they figure out what to do next?  How many times have you stared at a screen on your laptop or smartphone and said “How do I do X?  I should be able to do X from here, shouldn’t I?”  Often, in this case, the designer didn’t think through the workflow well enough.

Continue reading